Frequently Asked Questions (FAQ)
Find quick answers to common questions about prescriptions, orders, shipping, safety, and more. If you still need help, contact us — we’re happy to assist.
🧾 1. Do I need a prescription to order from Xxpress Pill?
Yes. We require a valid prescription from a licensed healthcare provider for all prescription medications, as per U.S. law.
💊 2. How do I submit my prescription?
You can upload your prescription during checkout or email it to:
📧 martpills@gmail.com
We also accept prescriptions faxed by your doctor.
Learn more → How to Submit a Prescription
📦 3. How long does shipping take?
Shipping typically takes 3–7 business days within the U.S. Delivery times may vary depending on your location and product availability.
🔄 4. Can I request a refill?
Yes. You can request a refill through your Order History or by contacting us directly. Some prescriptions may require reauthorization from your provider.
💳 5. What payment methods do you accept?
We accept major credit/debit cards and other secure payment options displayed at checkout.
🔐 6. Is my information safe?
Absolutely. We are HIPAA-compliant and use secure encryption to protect your personal and medical data.
💬 7. Can I speak with a pharmacist?
Yes. Our licensed pharmacists are available Monday to Friday to answer your medication-related questions.
📞 Call us at: +1 (501) 475-1142
🔍 8. How do I know Xxpress Pill is legit?
Xxpress Pill is a licensed U.S. pharmacy and supports FDA and NABP guidelines for safe online medication access.
Verify Our Pharmacy License →